Case Study: Revitalizing Delivery Operations
This case unfolds the story of a business grappling with systemic issues in its delivery department. Armed with technologies like QuickBooks Online and ClickUp, they embarked on a journey to overhaul their operations. They crafted custom reports, established performance metrics, and streamlined their project management system. The result was a dramatic turnaround, with billability on fixed-price projects soaring from 45% to 85% and the ability to make real-time, data-driven decisions becoming a reality.